Replace My Cutter
Replace My Cutter
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This listing is for replacing any matching cutters for your embossers that you may have lost or damaged. As there is no option on the listing to buy the cutter alone, you can purchase it here.
To order, simply type in the name of the cutter and be careful to specify if it was a certain size. If you're unsure, check your order history for the last time it was purchased and provide me with your 4 digit order number.
If any updates or changes have been made to the style of our cutter since the last time you purchased it, you will receive the most recent version, not the one you bought at the time.
Any problems or questions, just contact us here.
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INFO & UPDATES
Our cutters are 17mm deep, including a thick curved handle for comfortable use. They have a sharp cutting blade and strong walls, which makes them sturdy and durable for regular use. Sizing refers to the largest dimension.
Update
We no longer use bars on our cookie cutters, as feedback revealed customers preferred them without as they sometimes imprinted into the fondant. We therefore have worked hard to keep the stability you get from a cutter with bars, but without the bars! Please bear with us while we collect some new photographs of our products being used with the new cutters, so for now, you can ignore any bars you see in photos!
HOW TO: CUTTERS
We recommend sprinkling your working surface with cornflour to avoid sticking.
- Roll out your dough or fondant evenly to your desired thickness.
- Firmly press your cutter into the dough or fondant. We recommend removing the excess fondant first, and then giving the cutter a little wiggle on the surface to remove any excess fondant, which leaves a beautiful clean cut. If you do this, make sure the fondant hasn't become stuck to your surface, or it won't wiggle, it will bend!
- Please note, that this is just our recommendation, and many bakers have found methods that work best for them.
OTHER
- This item is not dishwasher friendly. Please wash thoroughly with soapy warm water.
- Colour may differ due to availability. We recommend washing all items before using them first, as they are made in a working environment and whilst all efforts are made to thoroughly wash them, remaining particles can still be left over. Products have been made using 3D printing technology, which means minor imperfections sometimes occur, but they have no impact on its use!
- Looking for a basic recipe to get you started? No problem, find it here.
BESPOKE ORDERS
After something you can't see? No problem, just get in touch! The best way to get in touch with us is via our Business WhatsApp 07999782818 or email sales@thecookiestampco.com
SHIPPING & DELIVERY
Reminder that all sale items clearly stated they had an approximate 3 week turn around time on them. This is because it is such a huge sale that we get inundated with orders, and I was also having surgery so would be performing slower than usual. Please bear this in mind.
It's important to remember that dispatch & delivery are two different things. Dispatch / turn around time is the time it takes a consumer to make a product, whereas delivery refers to how quick you want Royal Mail to aim to deliver your order. For example, if you purchase a 24 hour shipping option, you can expect your order in 24 hours PLUS the amount of days it takes for the order to be made.