Hot Air Balloon #2

After something you can't see? No problem, just get in touch! The best way to get in touch with us is via our Business WhatsApp 07999782818 or email sales@thecookiestampco.com

Update - I am about to have surgery next week so please allow longer for your orders to arrive.

We are currently aiming to dispatch orders within 1 week but we always recommend giving approximately 10 working days notice for your order to be dispatched, so if you have a deadline please get in touch for a more accurate timescale. I'll always do my best to rush out an order where it is possible. If you place an order with a sale discount code, please allow up to 2/3 weeks.

It's important to remember that dispatch & delivery are two different things. Dispatch / turn around time is the time it takes a consumer to make a product, whereas delivery refers to how quick you want Royal Mail to aim to deliver your order. For example, if you purchase a 24 hour shipping option, you can expect your order in 24 hours PLUS the amount of days it takes for the order to be made.